People cancel Dish for several reasons: they are dissatisfied when local stations become unavailable due to carriage disputes; they seek more affordable ways to watch TV; or they may be concerned about the ransomware attack that targeted the company in 2023.

Dish Network is shifting its focus from primarily delivering TV services to developing 5G mobile networks. It acquired Boost Mobile in 2020, and in 2023, it merged with EchoStar, which owns Hughes Network Systems.

As TV channel viewing transitions to online streaming platforms, both carriers and content providers are exploring ways to offer subscribers quality content without increasing prices. However, many providers, including streaming service YouTube TV and cable provider Spectrum, raised their rates between 2023 and 2024. Customers are faced with the choice to either pay more or leave in search of a better solution.