Optimum internet doesn’t require contracts but you may be required to pay fees. It should be fairly easy to cancel Optimum internet service but here are a few things to know.

Optimum plans can include a promotional period at the start when your plan cost is discounted for a few months. If you cancel before the completion of the promotion period then you may have to pay an early cancellation fee on that promotion discount to help make up the difference between the lower rate you got and the standard rate you would have paid without the promotion.

You may be required to pay for the full month or billing cycle.

You’ll need to return all leased equipment in undamaged and untampered condition to Optimum either by mail or by dropping it off in person at a store location. Before you go confirm with Customer Service the hours when you can return equipment to the store you want to visit.

If your account required a deposit to get started then it will be returned to you within about six weeks after you have returned the equipment in good condition and have paid any unpaid balance.

Regardless of how long you’ve been a customer you would also need to pay all outstanding charges for services used and equipment purchased when you terminate service.

Overall, canceling Optimum should not be difficult but you’ll have a few items to handle to get this done. Optimum Customer Service can be reached at 866-347-4784 to get the process started.

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