If you're looking for effective ways to control screen time for your children, one of the best tips is to manage the Wi-Fi connection for specific devices on your home network. With Xfinity Wi-Fi, you have the flexibility to choose whether to pause the connection or disconnect certain devices from the network, giving you the ability to ensure that your kids' devices are offline during their bedtime.
Xfinity Wi-Fi comes with a leased Gateway device that combines a router and modem, allowing you to access your device settings, monitor online activity, change passwords, and troubleshoot issues.
To personalize your settings, open a web browser and navigate to the Xfinity xFI portal, or use the Xfinity app after logging in with your Xfinity ID and password.
Select your network and choose "Edit Wi-Fi" from the pop-up box.
Look for the "Connect" option to view all the devices currently online. Each device's status is indicated as follows:
To pause a specific device's Wi-Fi, click on the device icon and select "Pause Device" from the options. Alternatively, you can pause all devices associated with a specific profile simultaneously by clicking on the profile and selecting "Pause All Devices." You can schedule downtime and reactivate devices by clicking "Wake Up." You can assign specific periods for connectivity and pausing as needed.
You can either assign the pause and wake-up actions together or manage them separately.
To remove a device from the network entirely, click on the device icon and select "Remove."
If your Xfinity Wi-Fi unexpectedly stops working, there are a couple of reasons to consider.
1. Sometimes, someone in charge of your home internet might have accidentally paused it. You can simply ask them to unpause it when this happens.
2. Alternatively, there might be a technical issue causing the interruption. You can try resolving it by turning off and then on the Wi-Fi on your device. Often, this quick reset can restore your connection.
If your Wi-Fi stops working, it doesn't mean you're completely cut off from the internet; it means the wireless signal sharing the internet to your devices isn't functioning.
1. If you have a device connected to the Gateway router/modem via a LAN line, use that device to log into your xFI account and troubleshoot. You can also use your smartphone if you have a cellular connection available to access the Xfinity app.
2. Check your settings to ensure that no one has manually paused all devices. If that's not the cause of the problem, try turning your Gateway off, waiting a few seconds, and then turning it back on. If this doesn't resolve the issue, it's time to contact Customer Support for further assistance.
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