Has the thought of canceling Spectrum Cable TV but keeping your internet connection crossed your mind? TV and internet bills are going up and the bills themselves are confusing and seem to include the whole kitchen sink of regulatory items, taxes, fees, pitches for you to upgrade and more. With dozens of TV streaming services available you may be thinking about alternatives.
Let’s navigate through the nuances of terminating your Spectrum cable service. You can balance your budget and stay connected in a few careful steps. You biggest decision is going to be which streaming services you sign up for and what they include.
Save Money
The cost of cable television subscriptions can be substantial. Depending on the premium upgrades you’ve ordered the bill can get to $200 per month without a lot of effort. Eliminating this service can lead to considerable savings, allowing you to allocate funds more effectively while still benefiting from Spectrum's high-speed internet.
Advent of Streaming Platforms
Streaming platforms are revolutionizing media consumption. Streaming services such as Netflix, Amazon Prime, and Hulu provide a plethora of viewing choices at a more economical rate compared to traditional cable.
Cost Analysis: It’s not necessarily fun but take a few minutes to really look at your Spectrum bill. It’s not easy to decipher just the cable TV part because the first page will show “Bundled Services” as a bigger dollar amount. The TV and Internet line items below may both be very low but the bundled fee includes parts of both services. Also look for “Broadcast TV and Sports Programming Surcharges” on the 2nd page. The fees for set-top TV boxes are up to $11.75 per as of this writing. By canceling TV, you can also cancel those costs.
We’re suggesting you get familiar with the line items before you contact Customer Service. To get a confirmed price on what your internet-only pricing will be after you cancel you may want to call customer service or visit a Spectrum store. You will be required to return leased equipment. It may take two billing cycles to see the final rate.
Concealed Fees
Scrutinize your bill for any concealed charges or bundled services that may be inflating your costs. A clear understanding of these fees is imperative.
Spectrum Customer Service can be reached at 833-224-6603.
After you’ve reviewed your bill, you likely will have questions. Reach out to Spectrum's customer support to cancel. Anticipate that it may take time to get someone who is permitted to cancel your cable, and, also anticipate that Spectrum will likely mention their new Xumo TV streaming service. Spectrum is competing aggressively with other well-known streaming services like Hulu+ Live TV, YouTube TV and fuboTV now. If Xumo is available at your address you may want to check it out.
Negotiation Tactics
Engage in dialogue with the customer service agent. There may be an opportunity to secure promotional rates or bundled offers that could reduce the cost of internet service.
Opting for Internet-Only Plans
Spectrum internet-only plans start at $49.99 - $89.99 per month for the first 12 months and then go up. How much will they go up? Ask your Customer Service rep during your cancellation call or store visit. Assess the various plans to identify one that aligns with your internet usage requirements and financial constraints. Verify that the chosen plan provides the necessary internet speed.
Returning Cable Equipment
Coordinate with Spectrum to arrange the retrieval of any cable equipment or how you can drop it off. Ensure that all items are accounted for and prepared for collection.
Verification of Equipment
Confirm that the list of equipment slated for return corresponds with the items in your possession.
Setting Up Streaming Services
With the termination of cable services, you can now subscribe to your chosen streaming platforms. Consider a range of services such as Netflix, Hulu+ TV Live, and Disney+. You may need a different conversion box for the streaming service or you might access it via an app on your smart TV.
Is online cancellation of Spectrum cable possible?
Yes, Spectrum Cable can be canceled through their customer service online or by phone. Direct interaction with a representative is recommended for a streamlined process.
Does canceling cable impact my internet?
No, your Spectrum internet service will remain unaffected by the cancellation of your cable TV subscription.
Are there penalties for terminating Spectrum cable service?
Potential early termination fees may apply if you are within a contractual period. Review your contract and consult with customer service regarding any applicable fees. If you are a new customer in your fist year with Spectrum, and are receiving a promotional rate, you could be charged an early termination fee that is the difference between the regular rate and the incentive rate for a period of time. You can also ask for this to be waived but be prepared that it might not work.
Can I still view local channels post-cancellation?
Local channels remain accessible via an HD antenna, allowing you to continue enjoying local broadcasts without a cable subscription.
What if I reconsider my decision to cancel cable?
Should you wish to reactivate your cable service Spectrum can offer various packages to suit your preferences. Xumo is a new streaming service from Spectrum, with a new box that you can purchase outright or lease monthly for a lower fee than the existing cable boxes. It may not be available in your area yet but the company plans to roll it out soon. Ask Customer Service what the monthly cost would be.
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