Your router will automatically switch to 5 GHz when that is the most efficient selection after you split your signal into two networks: 2.4 GHz and 5 GHz. Starlink router settings will let you do this. While 5 GHz is faster it’s not as strong and can’t reach devices that are not close to your router. These two signal options are designed to compensate for one another. The 2.4GHZ is a slower signal but is strong enough to pass through walls, ceilings and floors. The faster 5 GHz signal can’t propagate through obstructions. Therefore, when you split your signal into two networks, you’re telling the system to use the most efficient solution. Devices near your router will receive the 5 GHz signal and those that the 5GHz signal can’t reach will connect via the 2.4GHz signal. If all your devices sit next to your router the 5 GHz signal will be used.

To split the networks, make sure you’re connected to your Starlink Wi-Fi network. Your dashboard will come up. Select your router Settings, and toggle the option for “Split 2.4 GHz and 5 GHz Networks” to On. A small blue light will confirm your selection.

In a browser, access your Starlink account, then Settings for Wifi, and toggle the option for “Split 2.4 GHz and 5 GHz Networks” to On. A small blue light will confirm that you’ve enabled the split.

If you’re using a 3rd party Wi-Fi router, and have bypass mode enabled in your router settings, visit the Starlink Hardware site for more detailed instructions. If you have to manually type an address into your browser to change the network settings, please be sure to note when it’s just “http” and not “https” so you get where you need to go.