When you experience an internet outage, Frontier works hard to get your internet service restored. Internet is important, and determining the source of an outage allows customers to know if the issue is unique to their home or office or if it’s something that affects the entire neighborhood. Frontier’s internet outage report lets you know if the internet outage today is area-wide and will be fixed by Frontier, or if it is a personal connectivity/hardware issue that requires troubleshooting. Customers can receive notifications when their internet is down due to local outages, and get updates on the repair status.
In the event of a Frontier internet outage, you can check the internet outage map to monitor internet outages today in your neighborhood. Review the internet outage map today and see if there are internet outages in your area; if the map does not indicate problems, the outage is likely just at your home or office. Outages may be caused by storms, accidents, and natural disasters; however, Frontier is committed to getting your internet back up and running as soon as possible.
You can receive an internet outage notification to alert you to local internet outages and the resolution status. You can get notified if there is an outage in your area and know when it has been fixed. During storms or natural disasters, wide spread outages may occur. As a customer, you can perform an internet outage check to monitor outages and repairs in real time so that you can more accurately estimate when your internet will be working again.
If you go to Frontier’s website to see “Internet Outage in My Area,” and do not see any local outages, the problem may be a connection issue in your home or office. If you are dealing with an internet outage now, and it is not area-wide, you can troubleshoot your devices or contact Frontier. You can do basic troubleshooting by checking that all cables are securely plugged in, restarting the computer and router/modem, or running diagnostics on your computer. If you still have issues, Frontier support specialists can give your step-by-step instructions for troubleshooting your connection and hardware over the phone. Should you need further help, you can make an appointment with a repair specialist, who will come to your home or office to diagnose and repair the issue.
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