If youíre a Viasat Internet subscriber and your internet isnít working, here are several troubleshooting tips to help you stay connected.

Check the Basics: Keep Your Viasat Internet Working

Everyone gets busy, tired, or distracted sometimes. Be sure to double-check the basics if your Viasat Internet isnít working:

Check Your Equipment: Keep Your Viasat Internet Working

If youíve checked the basics and still have problems, consider your Viasat equipment and your devices.

Check the Weather: Keep Your Viasat Internet Working

At times, weather can be a temporary factor if your satellite internet is disrupted. Periods of heavy rain or snow can temporarily disrupt signals; snow build-up on the dish surface can also disrupt transmission.

Check Your Data Allowance: Keep Your Viasat Internet Working

If your Viasat Internet is running very slowly, especially during peak use hours like evenings, itís possible youíve used your monthly priority data allowance. Standard data is unlimited, but speeds may be slower, especially in the evening.

Check with a Customer Care Agent: Keep Your Viasat Internet Working

If youíve checked the basics and performed initial troubleshooting and your Viasat Internet still isnít working, reach out to a customer care specialist. Contact a specialist through your My Viasat portal, Viasat texting, or on the phone and get reconnected and online!

We are here 24/7 to answer all your Internet Service Questions:

1-855-690-9884