WOW! Internet, one of the top regional providers of fiber-based broadband in the U.S., has ignited interest with a high-value promotion: a $300 gift card offered to new customers who sign up for the 5 GIG fiber plan. This isn't just a limited-time offer—it’s a response to shifting bandwidth needs across households nationwide.
This blog unpacks all the essentials. You'll find in-depth insight into the 5 GIG fiber plan, from raw speed metrics and service reliability to contract terms and real-world pricing. Whether you game in 4K, stream across multiple devices, or manage a smart home, this level of performance directly addresses modern digital demands.
WOW! 5 Gig Fiber Internet delivers symmetrical speeds of up to 5 Gbps, both download and upload. That means data moves just as fast going out as it comes in—no bottleneck when uploading large files, using video conferencing tools, or streaming content from home servers. At 5,000 Mbps, this service enables bandwidth-heavy activities across multiple devices without any perceptible lag.
Fiber-optic internet transmits data using light through glass strands, which makes it fundamentally faster and more resilient than traditional copper-based DSL or coaxial cable internet. Unlike cable, which shares bandwidth with neighbors and slows down during peak hours, fiber uses dedicated lines for consistent performance. DSL, still reliant on fading copper lines, can’t compete anywhere near the speed or stability fiber provides.
Running a household with several users streaming, gaming, video-calling, and downloading at once? A 5 Gig connection keeps every device running at peak speed—no throttling, no need to ration usage. For tech-savvy homes or growing businesses, this level of throughput eliminates friction from every digital interaction.
New subscribers to WOW!'s premium 5 Gig Fiber Internet plan receive a $300 prepaid Visa gift card. This limited-time offer applies only to first-time customers selecting the 5 Gig tier, WOW!’s fastest residential internet plan. With symmetrical upload and download speeds of up to 5,000 Mbps, this tier is designed for bandwidth-heavy households demanding ultra-low latency and reliable multi-user streaming, gaming, or remote work.
The prepaid Visa can be used anywhere the brand is accepted, adding a tangible incentive with real financial flexibility. No promo codes are required during checkout — the offer is automatically triggered when the qualifying service is purchased through the official WOW! website or authorized partners.
To qualify for the $300 gift card:
WOW! typically distributes the card within 4–6 weeks of successful redemption. Physical delivery times depend on postal service performance in each market area.
The $300 prepaid card substantially reduces the effective startup cost of upgrading to 5 Gig Fiber. Considering installation, hardware rental fees, and first-month billing, this bonus can eliminate or defray setup expenses entirely. It also brings WOW!'s offer in line with — or ahead of — national competitors like AT&T and Verizon, which frequently cap rewards for multi-gig plans at $200–$250.
For households exploring a switch from cable to fiber, the card functions as a soft incentive to experiment without immediate risk. If considering WOW! for its symmetrical speeds and no data caps, this promotion adds financial breathing room for that transition phase.
The WOW! 5 Gig Fiber Internet plan is listed at $120 per month as of the latest pricing update. This rate covers uncapped, symmetrical speeds of up to 5 gigabits per second—ideal for ultra-high bandwidth households and business-level performance at home. Prices may adjust based on promotional periods or regional offers, but the $120 base rate remains the current standard tier for new subscribers.
Beyond the standard monthly service fee, WOW! assesses several other potential charges. These can vary depending on your specific setup preferences and equipment needs.
Taxes, regulatory fees, and franchise costs are not included in the advertised monthly rate. These vary by municipality and state. For example, customers in Illinois may see a higher cumulative charge due to local broadband infrastructure fees and state telecom tax rates.
WOW! does not bundle these charges into the base plan, so the actual monthly bill can be several dollars higher than the listed rate. On average, customers report between $6 to $15 in additional taxes and surcharges depending on location.
Planning to sign up? Take a closer look at the total first-month cost: include your installation charge, prorated service fee, equipment rental (if applicable), and estimated taxes. That’s your actual out-of-pocket startup investment before the $300 gift card kicks in.
WOW! Internet’s 5 Gig Fiber plan operates on a contract-free model. Unlike traditional ISPs that bind subscribers to 12- or 24-month agreements, WOW! offers more flexibility. This means customers can enjoy high-speed fiber internet without long-term commitments or fear of penalties for switching or canceling service early.
Because there are no locked-in contracts, early termination fees (ETFs) don’t apply. Canceling your WOW! 5 Gig plan doesn't trigger automatic charges, offering freedom if your internet needs change or if you relocate outside of WOW!’s service areas.
WOW! 5 Gig Fiber comes with unlimited data usage, removing any restrictions on the amount of data you can consume per month. There are no data caps hidden in the fine print. Whether you're downloading terabytes of video content, gaming for hours daily, or managing massive smart home ecosystems, there’s no risk of slowing down or running into overages.
Further, WOW! does not practice data throttling during peak hours on this plan. Unlike providers that reduce speeds after a certain usage threshold or during network congestion, WOW! 5 Gig maintains full performance throughout the month—no speed drops, no bandwidth management penalties.
Billing is handled on a month-to-month basis, and service can be canceled at any time prior to the next billing cycle. Customers only pay for the service they choose to use—a sharp contrast to providers that lock pricing behind annual contracts.
Have you dealt with hidden data fees or surprise penalties before? With WOW!, the terms are straightforward—what you see is what you get, and what you get is full-speed, no-penalty fiber connectivity backed by a no-strings-attached policy.
WOW! offers both professional installation and self-installation kits to accommodate different setup preferences. Customers who value hands-off setup and fast troubleshooting tend to opt for professional installation. A technician handles everything—wiring, signal testing, and equipment setup. It's a full-service experience from start to finish.
Self-installation suits tech-savvy users who'd rather set things up on their own time. The kit ships pre-configured and includes step-by-step instructions tailored to your location and service tier. For 5 Gig fiber, the physical setup is streamlined, though attention to detail matters when placing your modem/router for optimal performance.
The typical timeline from placing your order to having active WOW! Internet service ranges from 3 to 10 business days. Availability of installation slots, shipping for self-install kits, and local access to fiber infrastructure all influence exact timing. Urban areas can often schedule installs within the same week, while less densely wired regions may experience slightly longer lead times.
When selecting professional installation, customers are given a 2-to-3-hour window during which the technician will arrive. Once on site, the technician:
The entire process generally takes 90 minutes to 2 hours. No time wasted, no guesswork.
Every WOW! 5 Gig plan includes a fiber-ready modem/router combo device, designed specifically to handle multi-gig speeds and heavy multi-device environments. The device supports high-speed Ethernet ports and comes pre-optimized for fiber-based bandwidth throughput.
Additionally, customers can access options that feature Wi-Fi 6 technology, delivering lower latency, higher data transmission rates, and improved performance in crowded network environments. That matters when your home runs on dozens of connected devices—think smart TVs, cameras, consoles, and thermostats all vying for bandwidth.
Wi-Fi 6 hardware supports faster speeds within the home, even if not all devices are Wi-Fi 6 compatible. The result: a faster, smoother experience from day one. No adapter? No problem—these routers are dual-band, ensuring backward compatibility while optimizing for current tech.
WOW! (WideOpenWest) steadily expands its high-speed fiber infrastructure, focusing on select suburban and mid-sized city markets across the United States. Unlike national providers with coast-to-coast coverage, WOW! strategically targets states where fiber demand outweighs existing supply, giving residents new choices for multi-gig speeds.
As of 2024, WOW! operates in parts of Alabama, Florida, Georgia, Michigan, Ohio, South Carolina, and Tennessee. However, the 5 Gig Fiber tier isn’t available network-wide. Rollouts prioritize newly built fiber zones under WOW!’s Greenfield initiative and recent network upgrades in legacy service areas.
WOW! 5 Gig Fiber is already live in several markets. Availability can vary by neighborhood due to infrastructure readiness, but these cities currently support the 5 Gig product tier:
Additional cities are queued for phased installation as part of WOW!’s ongoing fiber buildouts scheduled through 2025.
To check if WOW! 5 Gig Fiber is available at your location, use the provider’s online tool. Follow these steps:
The site customizes results based on service infrastructure at the street level, so two homes just blocks apart may see different offerings.
WOW!'s capital investment plans target the construction of over 400,000 new fiber passings in emerging markets by the end of 2025. Priority locations include fast-growing areas in Georgia, South Carolina, and southwest Florida. The 5 Gig product will launch automatically in these zones once fiber builds are completed, with customers notified via direct mail and email when service becomes available.
Not in a 5 Gig zone yet? Use WOW!’s interest form to signal demand in your neighborhood. Areas with high response rates may move up in the rollout timeline.
Competitive multiplayer games reward low latency with faster reaction times and tighter controls. WOW! 5 Gig fiber delivers symmetrical speeds and ping times consistently below 10ms on wired connections, which eliminates lag-based deaths in shooters and frame-rate drops in esports titles. Packet loss hovers near zero, and jitter is negligible — both essential metrics when precision counts.
Running voice chat on Discord, screen recording with OBS, and playing titles like Apex Legends or Call of Duty simultaneously? All of it runs fluently. No stuttering. No rubber-banding. With 5,000 Mbps downstream and upstream bandwidth, there’s space for game updates — often over 100 GB — to download in minutes, not hours.
High-resolution streaming means high bitrate uploads. Using Twitch in 1080p60FPS requires at least 6 Mbps dedicated upstream bandwidth. WOW! 5 Gig provides up to 5,000 Mbps upload — over 800 times more than the minimum requirement. Even creators who simulcast on Twitch and YouTube while recording locally in 4K won't saturate the line.
Cloud backup to services like Google Drive or Dropbox becomes frictionless. Syncing 50 GB raw video projects? DONE. Multi-gig file transfers to editors or team folders? No delays. When every minute counts in a publishing schedule, consistent ultrafast uploads shave off lost time — and lost revenue.
A modern smart home runs on streams of data: security cameras uploading 24/7, TVs pulling 4K HDR streams from Netflix, gaming consoles downloading 100GB day-one patches, thermostats syncing with the cloud, and smart assistants listening in every room. Legacy internet crumbles under the weight of 20 or more connected devices.
WOW! 5 Gig handles dozens of concurrent connections with no slowdown. Smart lights respond instantly. Mesh Wi-Fi flows uninterrupted. Home networks can support multiple 4K streams, camera recordings, IoT sensors, and cloud backups—all without conflict or buffering.
Need remote access to an in-home media server while everyone else streams? It just works, at full resolution.
Consider how many devices and users operate inside your home during peak hours. If workflows consistently fight for bandwidth, if uploads require overnight queues, or if streaming stutters under concurrent use — WOW!’s 5,000 Mbps solution eliminates those limits. And the $300 gift card adds an extra upgrade to that proposition.
WOW! doesn’t operate a proprietary cable TV service like traditional providers. Instead, it focuses on digital integration by partnering with top-tier streaming platforms. Subscribers can pair their ultra-fast 5 GIG Fiber service with options like YouTube TV, fuboTV, Sling TV, or Philo. These partnerships allow users to build a viewing experience around their exact preferences—whether that means live sports, lifestyle networks, news, or on-demand entertainment.
The services are seamlessly integrated into WOW!’s internet packages, meaning customers can access streaming directly through smart TVs, media players, or mobile devices without needing a set-top box or installation appointment.
Combining streaming TV plans with WOW!’s 5 GIG Fiber internet opens up several advantages.
Rather than inflexible channel lineups, this model supports personalization. Want just sports? Add fuboTV. Prefer popular networks on a budget? Sling TV fits. Customers configure the experience they actually want.
Beyond TV, WOW! offers several lifestyle-enhancing add-ons that can be paired with the 5 GIG Internet plan:
These options allow households to consolidate digital needs under one provider while maintaining flexibility through modular choices. Looking for convenience? Prefer selective upgrades? WOW!’s bundle ecosystem supports both.
Across multiple platforms—Trustpilot, Reddit threads, and the Better Business Bureau—users consistently spotlight WOW! 5 Gig Fiber for its reliability. On Trustpilot, the company holds a 4.1-star average as of early 2024, with many reviews published after the introduction of their premium plans and $300 gift card promotion.
Despite favorable performance stats, certain recurring issues appear in feedback.
Those seeking ultra-high-speed internet with upfront transparency and a tangible incentive—like the $300 card—report solid satisfaction with WOW! 5 Gig. If the service is available in your area and the promo aligns with your usage pattern, real users say it's a competitive offering worth serious consideration.
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