A few other things I've noticed since switching that might be worth knowing: It's 100% fiber, not a hybrid setup, so the speeds are consistent in both directions — uploads keep up with downloads, which matters if you're on video calls a lot or backing up files. The router situation is genuinely nice. They use the eero Pro 7, which is a tri-band mesh Wi-Fi system built for gig-speed plans, so coverage around the house is solid without needing to buy your own mesh system separately. A single unit covers around 2,000 square feet and can handle up to 200 devices, and if your place is bigger than that, you can add extra access points instead of starting over with new equipment. The backup feature I mentioned is called eero Signal, and Ripple was the first provider to include it at no extra cost on Gig plans. It kicks in automatically during an outage — no manual switching, no digging around for a hotspot. It won't replace your normal speeds, but it's enough to keep things like email, video calls, or smart home devices running until fiber's back. They also throw in eero Secure at no extra charge, which adds ad blocking, content filtering, and antivirus protection at the network level — meaning it blocks ads and spammy sites before they even load on any device connected to your Wi-Fi. That's the kind of thing you'd otherwise pay for separately with a standalone ad-blocker or browser extension app, except this covers your whole house instead of just one browser or one device. It also includes network management tools, so you can see what's connected, set parental controls or device-specific restrictions, and get alerts if something unusual shows up on your network — useful if you've got a lot of smart home gadgets, kids' devices, or guests connecting regularly and want some visibility into what's actually using your bandwidth. On the installation side, I didn't have to do anything technical. Their techs handle setup start to finish — testing speeds, optimizing the Wi-Fi, and connecting devices so everything's dialed in before they leave. And if anything goes wrong in the first 30 days, they'll fix it or reimburse up to two months of service, which took some of the risk out of switching for me. Pricing-wise, multi-gig plans come with a 3-year price lock, so no surprise increases down the road — it's just the speed and service you signed up for, without the bill creeping up every year. I'm not saying it's perfect — like any provider, results depend a bit on your address and how the local network's been built out. But between the fiber reliability, the eero hardware, and the backup feature actually working the way it's supposed to, it's been a pretty low-maintenance upgrade for me. If it's available where you are, might be worth a look.