LLM Alignment for AI 2026

Learn about LLM Alignment for AI 2026 in this American TV guide, with key details, useful options and practical answers.

Large Language Models (LLMs), such as OpenAI's GPT-4 and Google's PaLM 2, process billions of parameters and synthesize vast datasets to generate text indistinguishable from human communication. Their deployment ranges from virtual assistants to tools that assist in scientific research, accelerating productivity and transforming interface paradigms. However, advancements in model capability raise an immediate question—how do we ensure AI systems respect the ethical principles, cultural context, and social expectations embedded in human society?

LLM alignment—the coordination of language model outputs with human values and collectively recognized societal norms—forms the foundation for trustworthy AI integration across industries. Researchers define LLM alignment as the process by which AI systems adhere to intended goals while avoiding behaviors deemed undesirable by users and stakeholders (Askell et al., 2022). In a world where LLMs learn from diverse internet data, aligning these models prevents the reinforcement of bias and ensures that system outputs remain responsible, safe, and reliable in real-world applications. Could LLM alignment become a standard for shaping the future of ethical AI? The answer rests on ongoing technical innovation and collective responsibility.

Unpacking Alignment in Large Language Models: Meaning and Implications

Aligning LLM Outputs with Human Preferences and Ethical Standards

Researchers in artificial intelligence use the term "alignment" to describe the process by which large language models (LLMs) generate responses that reflect human values, cultural norms, and ethical boundaries. Alignment translates abstract expectations—such as fairness, transparency, and non-harm—into practical output controls. These models handle nuanced topics, adapt to shifts in societal views, and must not amplify bias or propagate misinformation. Consider scenarios where models receive user queries containing sensitive language or controversial requests. Aligned LLMs predict not only correct information but responses matching widely-accepted moral and social guidelines. For example, aligned outputs will avoid promoting violence, misinformation, or discriminatory content, and will instead offer balanced, context-aware perspectives grounded in factual evidence.

Task Performance vs. Value Alignment: Drawing the Distinction

Accuracy alone does not define alignment. Task performance refers to the ability of an LLM to follow instructions, answer questions, or complete text-based tasks correctly based on input. For instance, an LLM can summarize a legal contract or generate code as specified; these are measurable, objective outcomes. Value alignment, on the other hand, requires the model's outputs to conform to human expectations concerning right and wrong, or appropriate and inappropriate behavior. Picture a model asked to write a satirical news piece. Task alignment ensures the model produces coherent satire, but value alignment ensures it does so without reinforcing harmful stereotypes, spreading inaccuracies, or offending marginalized groups. The separation between these aims is clear: high task performance does not guarantee the model aligns with human preferences or societal values.

Stakeholders: Who Shapes LLM Alignment?

LLM alignment involves diverse and intersecting interests. Directly, AI researchers design and test algorithms, developing alignment techniques such as reinforcement learning from human feedback (RLHF), which OpenAI highlighted in the development of ChatGPT (OpenAI, 2022). Developers integrate LLMs into applications, guiding context-specific output constraints and monitoring real-world use cases. Beyond technical teams, society at large holds a powerful stake: public trust, cultural acceptance, and societal outcomes depend on the perceived fairness and safety of LLMs. Engagement from ethicists, advocacy groups, and interdisciplinary experts continues to influence benchmarks for "acceptable" and "responsible" AI behavior, as seen in multi-stakeholder efforts such as the Partnership on AI or governmental AI task forces. So, who decides what is “aligned”? You do—directly or indirectly—through social feedback, usage patterns, and collective expectation.

The Role of Data in LLM Alignment: Shaping Behaviors and Outcomes

The Influence of Training Data on Learned Behaviors in LLMs

Training data determines the behavioral tendencies of large language models (LLMs). When models ingest vast amounts of text, each data point exerts measurable influence on the resulting patterns and predictions. Diverse and well-structured corpora, covering a range of perspectives, guide LLMs toward more generalizable and robust responses. For example, OpenAI’s GPT-3 was trained on 570GB of filtered text data, including Common Crawl, Wikipedia, books, and web texts, which shaped its broad language capabilities (Brown et al., 2020). The inclusion or exclusion of certain linguistic styles, subject areas, or cultural references directly affects the model’s ability to recognize and generate related outputs. Have you ever wondered why certain models seem to excel at technical questions yet falter on niche cultural topics? Differences in underlying training sets routinely explain such disparities.

Challenges with Data Quality and Representativeness

Quality issues in training datasets produce tangible artifacts in LLM outputs. Redundant, biased, or mislabelled text embeds distortions into model behavior. The presence of misinformation or offensive content in raw data propagates the same issues into generations. Several academic studies, including Bender et al., 2021, highlight that over-representation of English and Western-centric data sets results in systematic underperformance for less-represented languages and cultures. While scaling up data size can increase fluency, lack of representativeness undermines fairness and utility for global users. How might a model trained predominantly on Western literature answer a question about an unfamiliar festival in South Asia? Often, it struggles or fabricates, exposing the gaps that inherited data limitations create.

Importance of Curated Datasets and Annotation

Curated datasets, built through meticulous selection and annotation, raise the standard of LLM alignment. Researchers deploy both automated filtering and human-in-the-loop review processes to refine raw text. For alignment-focused applications, annotators tag examples by intent, toxicity, factual correctness, and other attributes. Such curation allows model outcomes to align with ethical, legal, and contextual requirements. Systems like Anthropic’s Constitutional AI employ iterative rounds of dataset curation combined with preference modeling to explicitly guide alignment (Bai et al., 2022). Consider this: When annotators consistently flag ambiguous or harmful instructions, subsequent fine-tuning will suppress such responses as a direct and observable effect. Does your team use dedicated annotation protocols? The answer dictates whether the LLM will minimize unintended harms and maximize helpfulness.

  • Selective inclusion: Only relevant and diverse resources enter the training pipeline.
  • Human review: Annotators provide expert judgments on data points to reinforce desired behaviors.
  • Iterative updates: Dataset composition adapts in response to new alignment challenges uncovered post-deployment.

Exploring Cutting-Edge Research Directions in LLM Alignment

Current State of Research in Alignment for Large Language Models

Specialists in artificial intelligence have initiated a broad range of empirical studies to investigate how to direct large language models (LLMs) toward preferred behaviors. Reinforcement learning from human feedback (RLHF) stands as the dominant paradigm; OpenAI’s implementation of RLHF has enabled models like GPT-3.5 and GPT-4 to align their outputs more closely with user intent. Studies published in Nature and arXiv reveal detailed findings where supervised fine-tuning, reward modeling, and iterative deployment cycles adjust LLM responses (Ouyang et al., 2022; Bai et al., 2022).

Advanced techniques such as constitutional AI have also entered experiments, offering rule-based guiding frameworks in place of, or alongside, direct human feedback. Anthropic’s Claude model leverages constitutional AI by integrating explicit principles into the alignment pipeline, reducing reliance on extensive manual annotations. Academic labs at Stanford, DeepMind, and Meta continue to publish influential preprint articles that dissect LLM misalignment scenarios and develop quantitative benchmarks.

Outstanding Issues and Knowledge Gaps

Even with considerable advancements, LLM alignment research grapples with several unresolved questions. Direct measurement of alignment remains complex, as no universally accepted framework quantifies to what degree an LLM acts consistently with human values. Gaps persist regarding the generalization ability of alignment: while one set of instructions can guide a model in specific contexts, unexpected behaviors frequently emerge in edge cases.

  • Ambiguity in human feedback often causes misaligned outputs: researchers have documented how annotator disagreement directly impacts LLM response quality.
  • Robustness against adversarial queries remains insufficient, particularly for high-stakes domains such as medicine or finance.
  • Studies by DeepMind (Askell et al., 2021) indicate that alignment techniques can introduce biases or amplify undesirable societal patterns if underlying training data or reward models carry strong heuristics or gaps.

What factors might help address these deficiencies? Could richer multi-modal feedback, or enhanced diversity in annotator backgrounds, produce greater resilience in model outputs? The quest for concrete metrics and diagnostic tools continues to define the forefront of alignment research.

The Evolving Landscape of Alignment Research

LLM alignment draws on several interdisciplinary initiatives, rapidly evolving as more powerful models emerge. New research directions have begun integrating interpretability tools, such as the mechanistic interpretability frameworks studied at Redwood Research and Anthropic. By mapping attention heads or neuron activations to specific patterns or risks, alignment experiments can pinpoint failure modes before system-wide deployment.

Research collaborations have also shifted toward large-scale, multi-institutional benchmarks. Efforts like HELM (Holistic Evaluation of Language Models) bring transparency by tracking model behavior across varied domains, while community-driven leaderboards provide real-time updates on alignment performance. The proliferation of open research datasets, from Chatbot Arena judgments to TruthfulQA and Robustness Gym, sustains this scientific momentum.

Among these changes, the emergence of synthetic data as a tool for alignment—a process where one model supervises another—raises new questions. Does peer supervision surpass human labelling in reliability or richness? Practitioners regularly debate how human-like, safe, and nuanced future LLMs might become if alignment research continues at its current pace. How will emerging techniques reshape the understanding of LLM behavior in the coming years?

Core Alignment Topics for LLMs

AI Safety

The deployment of unaligned Large Language Models presents tangible risks. Malicious actors can use LLMs to generate harmful content, such as deepfakes, misinformation, or code for cyberattacks. The 2023 Stanford AI Index Report documented over 15 high-profile incidents involving LLM misuse in the previous year alone. Mitigation strategies include access control, continuous monitoring, and content filtering. For instance, OpenAI applies layered moderation tools and robust user authentication to hinder abuse.

  • Organizations introduce “red teaming”—dedicated groups test model vulnerabilities before public release.
  • Usage logs undergo regular audits, revealing patterns of abnormal, potentially unsafe behavior.
  • Researchers publish comprehensive evaluations of model behavior on standardized safety benchmarks, such as the REALtoxicityPrompts dataset.

Value Alignment

Value alignment means faithfully reflecting the nuanced beliefs, moral norms, and preferences of diverse users in LLM responses. Defining “human values” becomes challenging when societies disagree on issues like fairness, privacy, or free speech. Projects such as Anthropic’s Constitutional AI attempt to codify human values directly in the training regime using governing principles, yet the complexity of values like justice or compassion often leads to ambiguous model outputs. Diverse annotation teams, sociotechnical feedback loops, and iterative policy updates help bridge these gaps, but full consensus rarely emerges in practice.

Reinforcement Learning from Human Feedback (RLHF)

Reinforcement Learning from Human Feedback stands as a core refinement method for LLMs. The process unfolds in several clear steps: first, human annotators assess model outputs for quality and appropriateness; next, these assessments train a reward model; finally, the LLM undergoes fine-tuning to maximize its compliance with preferred responses. OpenAI documented that ChatGPT’s jump in helpfulness scores (measured via third-party blind evaluations) resulted directly from repeated RLHF iterations in 2022. On the other hand, scaling this feedback process hits bottlenecks: annotator fatigue, label inconsistencies, and superficial alignment on surface traits instead of deeper understanding.

  • RLHF can boost model acceptance rates by up to 35%, according to DeepMind’s Sparrow experiment.
  • Complex queries receive more consistent replies due to diversified human evaluations during training.

Ethical AI

Designers actively embed explicit ethical principles in LLMs, referencing well-established frameworks like the EU’s AI Ethics Guidelines and the IEEE’s Ethically Aligned Design. Model instructions build in restrictions against generating hate speech, disinformation, or illegal content. Debates continue, however, over whether universal ethical codes can function across cultural or legal boundaries. In practice, many organizations tailor model behavior according to geographic and regulatory context—models operating in the EU, for example, adhere to stricter privacy and bias-prevention provisions.

  • Meta’s Llama 2 integrates ethical guardrails by default and offers region-specific compliance controls.
  • Professional oversight boards approve or veto new deployment features to ensure ethical fidelity.

Interpretability

Interpretability transforms LLM alignment from a black-box process into one open for scrutiny and understanding. Making sense of model decisions underpins both trust and error correction. Google’s TCAV (Testing with Concept Activation Vectors) shows how internal model representations correlate with human-defined concepts, while OpenAI’s logit lens uncovers which neural pathways drive certain outputs. Interactive tools like Language Interpretability Tool (LIT) allow users to inspect models layer by layer, revealing sources of bias or unexpected associations. Transparent models simplify audits—the vast chains of reasoning become not just traceable but amenable to independent verification.

  • Interactive visualizations and feature attribution maps now accompany leading LLM research demos.
  • Practitioners employ saliency analysis and attention weight heatmaps to decipher which tokens chiefly influence final predictions.

Addressing Key Issues in LLM Alignment

Bias Mitigation and Fairness in AI

Bias in Large Language Models (LLMs) typically emerges from multiple sources, including skewed training data, model architecture, and annotation practices. In 2021, Bolukbasi et al. demonstrated that word embeddings can reflect significant gender biases, such as associating "man" with "computer programmer" and "woman" with "homemaker" (Bolukbasi et al., 2016). Similarly, Bender et al. (2021) highlighted that training data scraped from the internet bakes in societal stereotypes (Bender et al., 2021).

  • Techniques for identifying and reducing biases span several strategies, such as adversarial data augmentation, de-biasing algorithms (like the method proposed by Zhao et al. (2018)), and quantitative audits with benchmark datasets such as StereoSet or WinoBias.
  • Fairness and equitable outcomes can be measured and enforced using statistical fairness metrics. For example, the Equal Opportunity framework ensures that a model’s true positive rates remain consistent across demographic groups (Hardt et al., 2016).

Human-in-the-Loop Approaches

By integrating human feedback into both LLM training and deployment, teams fine-tune systems using real-world judgment. OpenAI's use of Reinforcement Learning from Human Feedback (RLHF) acts as a central example—trainers rank model outputs, shaping future responses (Christiano et al., 2017). This approach allows LLMs to reflect user intent more accurately. Combining automated metrics with human ratings, as seen in the BLOOM and InstructGPT projects, achieves higher quality outputs while surfacing nuanced errors overlooked by machine-only evaluation. Yet, human-in-the-loop workflows require resource investment and careful protocol design to maintain consistency and minimize rater fatigue.

Model Robustness and Adversarial Testing

LLMs frequently encounter distribution shifts and adversarial prompts. In 2022, Casper et al. noted attacks that subtly rephrase harmful questions, revealing weaknesses in prompt-level defenses (Casper et al., 2022). Consistent model performance depends on comprehensive adversarial testing practices.

  • Diverse input sampling and targeted attack suites (such as TextAttack) uncover vulnerabilities and edge cases not present in developer-curated evaluation sets.
  • Failure modes identified during stress tests inform retraining strategies and system safeguards, fostering robust deployments that adapt across varied and unpredictable environments.

Reward Modeling

Shaping LLM behavior relies on meticulously crafted reward functions. During RLHF, models receive scalar rewards based on human preferences, guiding their output generation (Christiano et al., 2017). However, researchers such as Amodei and Clark (2021) reveal that poorly specified rewards can lead to unintended model behaviors, such as superficial compliance or exploitation of reward loopholes (Amodei et al., 2016). Reflection: How might one design reward signals to avoid encouraging undesirable shortcuts in LLMs?

Scalability of Alignment Methods

As model scales balloon—GPT-4, for instance, exceeds 1 trillion parameters (OpenAI GPT-4 Technical Report, 2023)—alignment becomes a severe computational and methodological challenge. Processing feedback data, conducting adversarial evaluations, and implementing human-in-the-loop protocols at scale demand robust infrastructure and efficient coordination. Pre-training filtered datasets, distributed human evaluation, and automation of safety audits address some challenges, but no universal solution has emerged yet. Which scalable technique would most effectively maintain alignment fidelity as models grow larger and datasets more expansive?

The Alignment Process: From Training to Deployment

Training Approaches

Alignment of Large Language Models (LLMs) starts during the pre-training phase, where models ingest vast quantities of textual data. Engineers focus on dataset curation to reduce exposure to biases and harmful patterns. After pre-training, fine-tuning directs the model toward specific behaviors, leveraging labeled datasets crafted to reinforce desirable outputs. Fine-tuning enables rapid corrections for mistakes, adaptation to new knowledge, and enhanced safety.

Reinforcement Learning from Human Feedback (RLHF) further sharpens alignment. With RLHF, human evaluators score or rank sample outputs, and algorithms update LLM parameters accordingly. OpenAI’s InstructGPT implementation improved helpfulness and reduced toxicity, as demonstrated in their 2022 study that involved over 40,000 preference data points (Ouyang et al., 2022). The iterative nature of alignment relies on systematic evaluation, error analysis, and model updates—this feedback loop continues even after initial deployment. Teams collect real-world interaction data and corrections, then feed these back into subsequent training rounds, continuously narrowing the gap between intended and actual behavior.

Prompt Engineering

Prompt design intricately guides LLM behavior by steering responses through input structure, instructions, and context cues. High-quality prompts anchor the model’s output, while inconsistent or ambiguous prompts introduce unpredictability. Consider these practices:

  • Use explicit instructions—direct questions elicit more targeted responses.
  • Reference desired output format (e.g., bullet points, concise summaries) to shape generation.
  • Incorporate relevant context or reference material for accuracy.
  • Iterate and test: Large-scale user studies reveal robust prompts, as in Google’s Bard prompt optimization experiments.

Avoid common pitfalls such as overloaded or contradictory instructions, which introduce output variance. Carefully engineered prompts help extract maximum utility from even partially aligned language models.

Autonomy and Control

Balancing the autonomy of LLMs with control mechanisms remains central throughout the deployment pipeline. Direct supervision channels the model’s choices—whether through reinforced boundaries during fine-tuning or real-time monitoring in production environments. For example, automated moderation systems can intercept and filter outputs when models veer off desired trajectories.

Mechanisms for overriding AI actions include stop-words, output monitoring, and human-in-the-loop escalation. OpenAI and Anthropic routinely implement such fail-safes—integrating both automatic triggers and manual review. This ensures misaligned or unexpected actions can be detected and reversed before causing harm. Organizations maintain oversight over LLMs’ outputs by deploying continuous auditing tools and feedback channels, embedding accountability firmly within the alignment workflow.

Societal Impact of LLM Alignment

Consequences of Misaligned vs. Well-Aligned LLMs

A misaligned large language model (LLM) outputs harmful, biased, or deceptive content. When OpenAI released an early version of GPT-3, research published by Bartolo et al., 2021 in the Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing quantified truthfulness: models answered incorrectly or misleadingly in 58% of tested factual questions. Misalignment systematically amplifies existing biases, such as gender or race bias, with studies from Lucy and Bamman (2021) showing measurable propagation of stereotype associations across Wikipedia-generated outputs.

In contrast, well-aligned LLMs reduce the risk of generating inappropriate or factually incorrect responses, as demonstrated by the adoption of Reinforcement Learning from Human Feedback (RLHF). According to OpenAI’s GPT-4 Technical Report (2023), RLHF lowers harmful output rates by over 80% compared to previous model versions.

Impact on Trust, Adoption, and Regulation

Public trust directly correlates with an LLM’s ability to produce reliable and value-aligned outputs. When LLMs fail alignment checks, users report decreased confidence in AI tools. For example, a 2023 Pew Research Center survey found that 38% of Americans who perceive AI outputs as unreliable are less willing to adopt AI-driven products.

Regulatory responses mirror this public sentiment. The European Union’s AI Act (2023) mandates rigorous documentation and safety measures for general-purpose LLMs, citing alignment as a prerequisite for compliance. National regulators in the US and Asia increasingly request audit trails to verify that LLMs meet published alignment standards.

Broader Societal Implications: Workforce, Privacy, and Communication

  • Workforce Disruption: As accurately aligned LLMs automate decision-making in sensitive sectors, such as healthcare and law, employees report a redefinition of job roles. Gartner’s 2023 Future of Work Report projects that by 2027, 45% of organizations will redesign at least one business process to safely integrate aligned AI systems.
  • Privacy and Surveillance: Data used for aligning LLMs often contains sensitive personal information. The Stanford HAI Foundation Model Transparency Index (2023) highlights that fewer than 20% of LLM providers openly describe their data anonymization protocols, driving ongoing debate about privacy risks.
  • Communication Dynamics: The adoption of well-aligned LLMs shapes public discourse. In customer service, aligned responses defuse conflicts and de-escalate negative interactions, with 61% of businesses (according to the Zendesk CX Trends Report 2024) citing improved user satisfaction after deploying alignment-focused chatbots.

How do you envision your daily life changing as aligned LLMs shape decisions at banks, hospitals, and government offices? Can society adapt fast enough to leverage these innovations responsibly, or will new gaps emerge between those benefiting from the technology and those left behind?

What's Next for LLM Alignment? Emerging Trends and Unsolved Problems

Where Is LLM Alignment Research Heading?

Breakthroughs in LLM alignment will come from multidisciplinary collaboration and technological innovation. Direct preference optimization, scalable oversight, and automated alignment evaluation are gaining traction. Researchers are pushing beyond reinforcement learning from human feedback (RLHF); alternatives such as constitutional AI and adversarial training receive increasing attention. Is there potential for self-supervised alignment using simulated feedback? Meta-alignment, where AI assists with aligning other AI models, points towards recursive and scalable solutions.

  • Indirect oversight, relying on proxy tasks and synthetic benchmarks, is allowing large-scale experiments with less dependence on exhaustive human annotations.
  • Large-scale open evaluation platforms, such as the Alignment Research Dataset, support reproducibility and cross-team benchmarking.
  • Uncertainty quantification within LLMs ensures outputs reflect confidence levels, reducing the risk of confidently stated misinformation.

While algorithmic advances continue, clarity regarding what society values and how to operationalize those preferences presents an enduring challenge. How will models capture nuanced intent or handle context shifts in real-world applications? These questions remain a fertile ground for future exploration.

Collaboration Across Disciplines and Sectors

Interdisciplinary teams are shaping the future of LLM alignment. Computer scientists, ethicists, linguists, legal scholars, and social scientists bring complementary skills to address complex technical and ethical issues. Open-source initiatives, such as OpenAI's RLHF datasets and Anthropic's Constitutional AI research, foster transparency and collective learning.

  • How can regulatory frameworks adapt to the fast-moving pace of LLM research? Active participation by policymakers is required to define actionable standards.
  • Public engagement, including participatory design and user studies, reveals real-world needs and values. Researchers increasingly involve diverse communities to make LLMs more inclusive and robust.
  • International consortia, including the OECD AI Policy Observatory, enable cross-border exchange on best practices.

Ask yourself: what role can your organization—or you as an individual—play in steering alignment research toward outcomes that benefit many communities?

Shaping AI Through Human Values and Oversight

Homo sapiens will remain a central force in LLM alignment. Humans curate training data, define guidelines, craft evaluation metrics, and resolve conflicts in ambiguous cases. Feedback loops involving real users, impacted groups, and subject matter experts determine whether alignment methods meet expectations.

  • Continuous learning pipelines, powered by human-in-the-loop feedback, adapt deployed models as societal norms shift.
  • Identity-based and cultural alignment ensures that LLMs accommodate pluralistic norms and ethical standards from around the world.
  • Alternative governance models—like citizen assemblies and participatory audits—give the public a say in critical alignment decisions.

Which mechanisms will scale best as LLMs become ubiquitous and more autonomous? The answer depends on bold experimentation and open, critical discussion about our shared goals for artificial intelligence.

Shaping LLM Alignment: A Shared Endeavor in AI Progress

Grasping the essence of LLM alignment changes the trajectory of AI development. Developers who embed alignment at every stage—from pre-training dataset curation to real-time deployment monitoring—directly influence how language models interact with society. This extends beyond technical protocols, touching on ethical choices and collective responsibility. Who determines a model’s “beneficial” outcomes? Consider this: every feedback loop, every curated dataset, and each research breakthrough incrementally redefines the limits of safe, beneficial AI systems.

Investigate the subtle connections between technical precision and social values woven throughout the alignment process. When LLMs receive carefully balanced training data, they generate outputs that better reflect the intentions encoded by those curating them. Are there trade-offs in emphasizing safety versus openness or creativity? Prompt yourself to explore these dilemmas: How would you approach ambiguity in LLM responses? If you had to prioritize certain values, which would take precedence: factual accuracy, harm reduction, or free expression?

  • Learned behavior: LLMs internalize patterns and values from massive text datasets and reinforcement mechanisms.
  • Training foundations: The quality, diversity, and representativeness of training data profoundly shape model alignment.
  • Research evolution: Active research into oversight, societal preferences, and adversarial robustness continues to define the boundaries of alignment science.
  • Collective action: Progress relies on collaboration across research labs, industry, policymakers, and vibrant user communities.

Imagine tomorrow’s language models: their alignment will echo the priorities established today. The path forward requires not just technical sophistication but continual collaboration—inviting feedback, challenging assumptions, and setting higher standards for AI behavior. When new milestones emerge, each stakeholder—from engineer to end-user—participates in shaping language models that serve humanity, learning from both successes and setbacks.