Oneida Telephone Exchange (OTEX) is a privately-owned, locally-operated internet, phone, and video provider in Oneida, New York. Founded in 2001, the company provides high-speed internet, landline phone, and cable TV services with a range of packages and services tailored to meet the needs of its customers. OTEX's coverage area includes the towns of Vernon, Stockbridge, Brookfield, Marshall, Valley, Munnsville, Augusta, and Floyd.
OTEX is committed to providing reliable services with fast download and upload speeds. They offer cable Internet packages with speeds up to 200 Mbps download and 8 Mbps upload, along with in-home Wi-Fi services for streaming and gaming. OTEX also offers landline telephone services with unlimited local and long-distance calling features, plus voice mail, caller ID, and time-of-day adjustments for added convenience.
OTEX's customer service is available 24/7 with live help via phone and email as well as answers and assistance to technical questions and troubleshooting. Customers can also make payments online or over the phone, and access their account information. OTEX provides a variety of plans and packages to fit customers' needs, including monthly, bundled, and promotional options. They also offer discounts for seniors, veterans, and disabled customers.