Jackson Energy Authority (JEA) is an electric, water, and Internet service provider serving areas in and around Jackson, Tennessee. Established in 1938, JEA is one of the oldest and largest publicly owned local utility companies in the United States. It provides reliable high-speed Internet connections to over 40,000 customers in the area. JEA specializes in both residential and business Internet services.
JEA's coverage area covers all of Madison County in Tennessee and areas of Chester, Gibson, and Henderson County in Tennessee, and Tipton County in Tennessee and Mississippi. It offers Internet speeds up to 1000 Mbps for both residential and business customers. JEA has a very reliable network as it uses fiber-optic cables in order to provide connections.
JEA also offers an array of customer service options. Customers may use a 24/7 live customer service line, access customer service representatives through their website, as well as email customer service requests. As for plans, JEA offers several different types of plans for both residential and business customers. All plans come with no data caps and no contracts.