Jab, broadband is an internet service provider (ISP) that was started in September 2011. It provides internet services for residential and business customers in Cape Town and Johannesburg, South Africa. Jab provides wireless internet solutions that are reliable and are backed up with fibre technology. Their plans come in a range of packages that offer various speeds and data allowances.
The coverage area for their services includes all major cities and suburbs in Johannesburg, Cape Town and Nairobi. Jab offers a range of service plans, from basic home packages starting at 4Mbps up to advanced business packages with speeds of up to 100Mbps. The reliability of their connectivity is high, with an uptime of at least 99%.
When it comes to customer service, Jab offers 24/7 customer service and technical support, as well as an online customer care portal that enables users to access billing information, check coverage and speed and to manage their accounts.