Imagination was started in 1995 as a full-service internet provider of plans, services, and support. Their coverage area is throughout the United States in all 50 states including Washington D.C, Guam, and Puerto Rico. As an internet service provider, they offer services such as DSL, fiber, and VoIP phone service.
When it comes to reliability, Imagination offers 99.99% uptime. Their fiber plans offer speeds up to 1Gbps and their DSL plans offer speeds up to 10Mbps. For customer service they offer 24/7 support via phone and chat. They also have an online customer service portal with step-by-step instructions to solve common customer issues.
Imagination has an array of plans designed to fit a variety of budgets and usage levels. Their basic plan starts at $19.99 per month with speeds up to 10Mbps. Their most popular plan is the unlimited data plan with speeds up to 25Mbps for $34.99 a month. They also have advanced plans with speeds up to 1Gbps for $54.99 a month. Many of these plans come with free equipment rental, so you don’t have to buy your own modem and router.