Hershey Cooperative Telephone Company (HCTC) is a telecommunications provider that was founded in 1932 as a non-profit cooperative which serves customers in parts of Lancaster, Dauphin and York counties in Pennsylvania. The company provides a wide array of telecom services, including internet, local and long distance phone services, digital cable TV, and other services. The company also provides a full suite of business telecom services, including fiber optics, web hosting, and managed data centers.
In terms of operations, HCTC has a strong commitment to reliable service and fast internet speeds for customers. The company operates high-speed fiber optic internet connections with speeds up to 1 Gbps (gigabits per second) for both residential and commercial customers. The company also utilizes multiple levels of redundancy to ensure reliability in web-based services.
In terms of customer service, HCTC offers 24/7 support, both online and over the phone. The company also provides online training and webinars so customers can get the most out of their services. In terms of plans, HCTC offers a range of packages and tariffs to fit customer budgets, and they also provide a discount on bundled services.