First Step Internet is a regional Internet provider serving residential, small business, and government clients in California, Idaho, New Mexico, Nevada, and Utah. Founded in 2006, First Step Internet offers reliable and affordable high-speed internet, voice, and data services. Their services are supported by the latest technologies in broadband wireless towers and Ethernet fiber optic networks.
First Step Internet specializes in providing service with a 99.9% uptime guarantee, meaning customers have reliable internet connections throughout the year. They offer DSL, FTTH, EoC, and HSIPA broadband internet services with speeds ranging from 3 Mbps to 1 Gbps, with no data caps or overage fees.
First Step Internet provides customer support 24/7 through phone, email, and live chat, and their agents are available to answer any questions and resolve any issues. They also provide an online Help Center where customers can find documentation, tutorials, and FAQs.