Encounter Wireless, LLC was founded in 2009 in Upstate New York. It is a high speed internet provider that offers 4G/LTE, Fixed Wireless, and Broadband services to residential and business customers in selected parts of New York, Pennsylvania, Ohio, and New Jersey. Their coverage area includes 54 zip codes in those four states, with the majority of their services available in Pennsylvania.
They offer a range of plans, including a low-cost, no-contract option, that provide broadband speeds up to 50Mbps. Customers also have the option of upgrading their broadband connection speeds as well as additional services such as static IP and VPN.
The company has a reliable 24/7 support system in place and much of their customer service is done online or over the phone. In terms of reliability, Encounter Wireless has a 99.9% uptime guarantee and they also offer key features such as instant activation, round-the-clock technical support, low latency, and a 15 day money back guarantee.