BroadWaves was founded in 1997 and is a regional provider of broadband internet & voice services, based in Kansas City, Missouri. They provide a variety of services including cable internet, fiber internet, and voice services to both residential and business customers. They offer a wide coverage area in Missouri, Kansas, Illinois, and Nebraska. BroadWaves focuses on providing reliable, fast internet service with a 99.999% uptime guarantee for customers. Their speeds for both Cable and Fiber range from 10-1000 Mbps, depending on the area and plan chosen. They also offer custom options for businesses. In terms of customer service, BroadWaves has professional and knowledgeable customer service representatives to assist customers with any issue they may have. Their teams make sure to answer any inquiries quickly and accompy it with helpful instructions to solve the issue.