Bristol Tennessee Essential Services

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Bristol Tennessee Essential Services, also known as BTES, is a utility company owned by the City of Bristol, Tennessee. The company was founded in 1948. BTES provides electricity, fiber optic internet, and natural gas services to customers living in and around Bristol in Northeast Tennessee. The company’s service area covers 1,100 square miles and reaches an estimated 132,000 households in the Tennessee Valley. BTES provides its customers with some of the fastest residential internet speeds in the country. The company offers speeds of up to 1 Gigabit, and advertises "GigSmart" internet plans, ranging from 30 Mbps to 1 Gbps.