The first step is to talk to a Viasat customer service representative, choose the internet plan that best suits your needs, and then schedule a time for the professional Viasat technician to visit your home and perform the installation. This will usually happen within 3 to 5 days, but it can be changed to fit your schedule as needed. It is important that someone be home during the installation as the technician may want your preference on some decisions and will need to go inside your home to install the modem and set up the home network.
On the day of installation, the technician will need to set up the satellite dish, transceiver, modem, and all the cables and hardware that help connect everything and keep them in place. They will look for the best spot to install your satellite dish so as to give you the strongest connection with the Viasat satellite, which likely means mounting the dish on the side of your house, on your roof, or on a pole. If standard installation doesn’t provide the best connection, they may opt for other mounting options, for example an under-eave mount. After all equipment is in place and connected, they will also set up your home Wi-Fi network so you can get online immediately. This whole installation process usually takes 2 to 3 hours.
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