Factory Authorized Service on nearly
every brand of consumer electronics. Having your product repaired by a
factory authorized service facility provides you with several important
assurances: Factory authorized service facilities usually have to meet
specific quality of service standards; Most manufacturers require their
authorized service providers to maintain specific diagnostic equipment
needed to properly diagnose and repair today's complex equipment; Factory
authorized service facilities have access to original manufacturer replacement
parts, schematics and technical assistance. Our service facility maintains
over $400,000 in diagnostic equipment and is manufacturer authorized to
repair over 100 brands of products.
$500,000 of Part Inventory On-Hand.
If the part your product needs has any history of failure, odds are we
stock it.
Electrical Engineers on staff to
assist in the more complex repairs. Some of today's consumer electronics
are extremely complicated and often require an engineering professional
with years of experience and understanding to identify the defect and
repair it. If our technicians are having trouble identifying the problem,
we have on staff electrical engineers to assist them.
Our 100 technicians provide combined repair
experience that exceeds 450 years.
Warranty period. American's Service
Center warrants the part(s) installed into your unit for a period of 90
days from the date of pick up or delivery. American's Service Center also
warrants labor to install said parts for a period of 90 days from the
date of pick up or delivery.
Quality and timely repairs. Most
large servicers offer repair times of 2-4 weeks. Some only work on out
of warranty products or products they sell. Our repair times average about
7-10 days (even when we order a part), and we work on all products regardless
of where you bought it. In warranty or out of warranty, we are here to
help.
We have developed a set of philosophies
which guide our business. These philosophies (Mission,
Vision, Values) guide us through our decision making processes
and represent a marked difference between how we operate our business
vs. how many other servicers operate. We regularly audit our technical
staff to insure only the necessary repairs are being performed. Our values
supplemented by our routine audits insure that the only work done to your
unit, will be what is necessary to complete the repair.