Otelco was founded in 1898 in Oneonta, Alabama as a national provider of telephone, Internet, cable and wireless services for residential and business customers. It currently services nine states in the Southeast, Midwest and New England regions, with service in Arkansas, Maine, Alabama, Missouri, Tennessee, Massachusetts, Mississippi, West Virginia and New Hampshire.
The company provides both internet and telephone services as well as VoIP. It offers reliable high-speed internet access over fiber, DSL, and fixed wireless, with speeds up to 500 Mbps. Customers can also choose depending on the package they select from their Standard Internet or High Speed Internet service options.
Otelco rigidly complies with all local, state, and federal regulations regarding internet service quality and customer service. The company offers plans in two formats, month-to-month and one-year commitment. It also offers extras such as static IP, free Wi-Fi setup, and family safety options to provide customers with peace of mind. Otelco's customer service team is available 24 hours a day, 7 days a week and is focused on providing both technical and customer care to their clients.